General terms and conditions
These delivery and payment conditions are part of all agreements, which are concluded between our company and our customers for commercial and corporate business transactions. This includes current and future business relations.
We herewith explicitly oppose contrary General Terms and Conditions, in particular procurement conditions. These shall only be applicable upon our written consent. Differing conditions shall only be applicable upon our written consent.
For the out-of-court settlement of consumer disputes, the European Union has set up an online platform ("OS platform"): Online Dispute Resolution
We are not participate in a dispute settlement procedure before a Consumer Arbitration Committee.
FAQ
Consolidated Invoicing for Exports to Non-EU Countries
We are planning to introduce consolidated invoicing for export deliveries to non-EU countries when multiple customer orders are combined into a single delivery.
Under the proposed process, multiple orders shipped together would be combined into a single invoice, while all individual purchase order (PO) references would remain clearly identifiable on the invoice.
Before implementing this change, we would like to ensure that consolidated invoicing is compatible with your internal invoice verification and payment processes.
We therefore kindly ask you to complete our short questionnaire and let us know whether consolidated invoicing can be processed by your organization or whether any specific requirements need to be considered.